Studio Snowpuppe logo
Origami lights to inspire
Studio Snowpuppe logo
Origami lights to inspire

Privacy statement Studio Snowpuppe

Privacy-sensitive data or personal data is processed via our webshop. Studio Snowpuppe V.O.F considers careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us.

The privacy policy below applies to all website visits, transactions and agreements with Studio Snowpuppe V.O.F
Studio Snowpuppe V.O.F is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.

In our processing we adhere to the requirements of privacy legislation. That means, among other things, that:

– we clearly state the purposes for which we process personal data. We do this through this privacy statement
– we limit our collection of personal data to only the personal data necessary for legitimate purposes;
– we first ask you for explicit permission to process your personal data in cases where your permission is required;
– we take appropriate security measures to protect your personal data and also demand the same from parties that process personal data on our behalf;
– we respect your right to provide, correct or delete your personal data at your request.

This privacy statement was last modified on 03-07-2022.

Use of personal data
When using our webshop, we obtain certain information from you. That may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you request, or of which it is clear that it is provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

– Name and address details
– Phone number
– Billing address
– E-mail address
– IP address

Certain parts of our webshop require you to register first. After registration, we store the personal data you have provided via the username you have chosen. We store this information so that you do not have to enter it every time and so that we can contact you in the context of the implementation of the agreement.

We will not provide the data linked to your username to third parties, unless this is necessary in the context of the implementation of the agreement you conclude with us or if this is required by law. In case of a suspicion of fraud or misuse of our webshop, we can hand over personal data to the competent authorities.

Access my account
With our portal you can access a management environment where you can set, specify and change things yourself.

Process order
When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. Meer daarover leest u verderop in deze privacyverklaring. You can read more about this later in this privacy statement.

In addition to the information on our website, we can also inform you about our new products and services:

– by email
– through social media

Contact form and newsletter
Through our webshop we offer the possibility to ask questions by means of a contact form, where you are asked to fill in various details to handle your question. You choose which data you provide. The data you send us will be kept for as long as the nature of the form or the content of your e-mail is necessary for the complete answering and handling thereof.

We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit consent.

Location data
If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested for this at the time itself.

This (location) data can also be stored and processed by the provider of, for example, the navigation/map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself.. We have no influence on this. We recommend that you read the relevant privacy statements of the relevant provider.

We do not publish your customer data.

Provision to third parties
We may pass on your data to our partners. These partners are involved in the implementation of the agreement.
These partners are (partly) located outside the EU. We have strict agreements with them to comply with European privacy rules.
Social media buttons are included in our webshop. With this, the administrators of these services collect your personal data.

Our webshop uses cookies. Cookies are also placed via third parties engaged by us.

When you visit our webshop for the first time, a notice is displayed in which we explain why we use cookies. We regard your further use of our webshop as permission for this use of cookies.

You are free to disable cookies through your browser. Keep in mind that our website may no longer work optimally.

We have made agreements with third parties that place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (note: these can change regularly).

Google Analytics
We use Google Analytics to keep track of how visitors use our webshop. We have entered into a processor agreement with this party to make agreements about how we handle our data. Furthermore, we have not allowed this party to use the obtained Analytics information for other services. Finally, we anonymize the IP addresses.

We take security measures to limit misuse of and unauthorized access to personal data.
Via the website you can see that this webshop is optimally secured.
All data provided by you is protected by a secure SSL connection. You can recognize this security by the lock in the website address bar and the letters https:// that stand for the domain.

Retention periods
The personal data described above will be kept for as long as necessary to process your orders, including warranty. After that, we store data for a maximum of one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).

Third Party Websites
This privacy statement does not apply to third-party websites that are connected to our webshop by means of links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

View and change your data
For questions about our privacy policy or questions regarding access to and changes to (or deletion of) your personal data, you can contact us at any time using the details below.

You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your permission, or state with reasons that you want us to limit the processing of personal data.

To prevent misuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must also send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed.

Address change
Customers are obliged to inform Studio Snowpuppe V.O.F of any change of address. As long as Studio Snowpuppe V.O.F has not received a notice of removal, you will be deemed to live at the last address known to Studio Snowpuppe V.O.F and you will remain liable for the items you ordered that have been delivered to the old address.

Dutch Data Protection Authority
Of course we are happy to help you if you have complaints about the processing of your personal data. Pursuant to privacy legislation, you also have the right to submit a complaint to the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact details
Studio Snowpuppe VOF
Lijnbaan 12
3231 AE, Brielle